Fix performance issues on the PokerStars mobile app

How do I fix performance issues with the PokerStars mobile app?

If the app is slow or not working properly, clear the app data and reinstall the app.

Android

How do I fix performance issues on Android?

Clear app data

1. Go to: Settings → Apps
2. Select the PokerStars app
3. Select Storage
4. Select Clear data → Delete

Reinstall the app

1. Go to Settings → Apps → PokerStars
2. Select Uninstall → OK
3. Restart your device
4. Download and install the app again from:
• Google Play Store (if available)
• PokerStars website

iOS

How do I fix performance issues on iOS?

Deleting the app clears the app cache.

 

Remove the app

1. Find the PokerStars app on your home screen
2. Long-press the app
3. Select ‘Remove App’
4. Select ‘Delete App’ and confirm

Reinstall the app

1. Open the App Store.
2. Search for PokerStars.
3. Download and open the app.

 

Steps may vary depending on your device and operating system version.

If these steps do not apply, contact your device manufacturer.