Why is the PokerStars app lagging or crashing on Android?

What causes Android app performance issues?

Android devices with limited processor or memory resources can experience lagging or crashing.

Device limitations are the most common cause of these performance problems.

 

How can I improve Android app performance?

You can improve app performance by turning off animation features in your account settings.

The following animations consume the most system resources:

• Throwables
• Card Animation
• Bounty Animation
• Winning Hand Animation

 

How do I turn off animations?

To turn off these animations:

1. Go to:
   • Account → Settings → Poker

2. Toggle each animation off

 

What should I do if I'm still having issues with the PokerStars app on Android?

Try the following solutions:

 

Close background apps

1. Tap the recent apps icon on the bottom right of your 'Home' screen.

2. Swipe up on each app you want to close.

The exact steps differ depending on your device model and Android version.

Task killer

You can also use a 'task killer' app to close multiple background apps at once.

&

Different device

If performance issues continue after completing these steps, try using the app on a higher-performance Android device.